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Knowledge Management

Knowledge Management (KM) comprises a range of practices used in an organisation to identify, create, represent, distribute and enable adoption of insights and experiences. Such insights and experiences comprise knowledge, either embodied in individuals or embedded in organisational processes or practice.

More recently the focus has been on Knowledge sharing than KM with the discussions around web2.0 where the emphasis is facilitating communication, information sharing, interoperability, user-centred design and collaboration e.g. mashups, blogs, wikis and twitter.