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Integrity. Quality. Expertise Issue 3: July 2010
Dear Reader

Welcome to our third ITPS enewsletter. In this issue we review our latest Breakfast Briefing on Unified Communications. We also consider the hype in Cloud Computing and how by carefully optimising your WAN you can get the most out of  virtualisation, your bandwidth, servers and deliver better service to your branch network.  Lastly, we look at the £125k savings our team helped Hay and Kilner  realise by virtualising their IT environment

We hope you find the articles of interest and welcome any comments

Newsflash: Join us for a BBQ at our Workspace Recovery Centre on 29 July more details
 
Unified Communications Untangled
Information on the ITPS  Breakfast Briefing at NUFC
 


On Wed 9 June 2010 an invited audience at Newcastle United had a hands on demonstration of how UC can integrate email, voice mail, unified messaging, instant messaging, and web conferencing to deliver superior customer service and reduce call costs

Rob Wiles, who has been working with UC from its infancy over 15 years ago, untangled the Unified Communications spin from the reality explaining the top business benefits. Having worked with several global UC providers including Siemens and Avaya he made clear his views on what UC can and does deliver.  Download Rob's presention
 
This was followed by Ed Wright (part of the crack US Shoretel UC product development team who have propelled Shoretel into the number 1 US UC supplier) who gave a live on demo of what UC can do for your organisation. The audience were able to see UC in action and put some tough questions to the expert.

And finally, it finished with two short films of customer comments and opinions on how unified communications has impacted their organisation’s business performance.

We finished slightly after the allotted time but this was because the audience had so many questions on this exciting technology. Feedback was great (overall 4.5 out of a possible 5) so thank you to all that attended and made it such an excellent event.  If you would like a demo of UC then call  ITPS

 
 
World
Link to a short amateur customer film showing how Unified Comms has untangled their office

 
 
Clearing the Clouds
Matt  Prigge from InfoWorld  takes a sceptical view  of the Cloud
 

Matt takes an interesting stance on Cloud Computing that contrasts with the current hype surrounding the Cloud. He feels strongly that the cloud has had more attention than it actually deserves. The example he uses is that web hosting providers have been around since the dawn of the Internet. ITPS have been providing this service for customers for ten years. He considers them the first widely adopted purveyors of cloud infrastructure charging on a subscription or per-use basis like a utility. Whilst recognising that the advances in server virtualisation and the development of multitenant virtualisation platforms now enables cloud infrastructure providers to support just about any kind of compute requirement his view is that  at a very basic level, cloud infrastructure isn't new at all. It's the marketing and spin that's new. The ITPS view on Cloud is that it is just one of many options open to ITPS customers.  When making recommendations we look at a mix of solutions where clients use cloud as some part of service delivery - for example it is very powerful when used as part of DR. So if you want to benefit from ten years experience in Cloud Computing contact ITPS and find out where your business can benefit from good old Cloud Computing. To read the full article click on Confessions of a Cloud Sceptic

 
 
Network

Link to Cloud Sceptic Article

 
Virtualisation and the Branch Office
Learn more about WAN Optimisation attend our Technology  Workshop
 

Virtualisation is often a key cost-savings strategy, but one critical area is often overlooked. If you’re consolidating servers out of a branch office and virtualising them into the data centre, end-user performance problems could kill your project. WAN optimisation enables LAN-like performance over the WAN, allowing branch users to still have the required application performance. WAN optimisation frees businesses from common IT constraints by increasing application performance and enabling consolidation whilst eliminating the need to increase bandwidth, storage or servers.

The workshop is on Thurs 12 Aug  from 8.30 to 10.30 at  NUFC

To reserve a place for our briefing email marc.seery@it-ps.com 

 
 
Virtualisation and WAN

Reserve a place call 
0191 442 8300


 
Hay and Kilner Virtualise
Virtualisation reduces IT costs by £125,000
 

Leading North East law firm Hay & Kilner is set to shave £125,000 from its IT infrastructure costs over the next five years and further its ‘green’ ambitions, after calling in technology experts ITPS to help it adopt the latest eco-friendly technology.

Gateshead-based ITPS, which won the contract against national competitors, has worked alongside the law firm’s in-house team to review and strengthen its IT infrastructure.  Its experts used virtualisation technology to cut the number of servers from 16 to three, while boosting the overall efficiency and resilience of the IT platform. 

The result will see Hay & Kilner save on the cost of new hardware and software, and benefit from lowered maintenance and support bills.  It will also slash its carbon footprint through reduced energy and cooling requirements. ITPS is delighted our virtualisation expertise was recognised and this is one of many clients we have recently helped in this area.

 
 
Lake District National Park

View full story on Entrepreneurs Forum


 
 
ITPS presented a clear case for virtualisation as the best way to meet our aims for greater efficiency, higher resilience and lower costs..

Tim Bennett, Partnership Secretary at Hay and Kilner (Tim is on the right in the photo)
 
Virtualisation works by pooling the capacity needs and condensing that requirement into a smaller number of more powerful servers. It then constantly monitors and adjusts demand, directing resources where they are needed.

Nael Shahid
- ITPS Consultant




For further information please contact Marc by clicking here or call 0191 442 8300  
 

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