Call Handling
OfficeServ Call
OfficeServ call allows Samsung phone users to access the functions of their handsets from their PC. Allowing users to choose their settings through their PC makes usage simpler and quicker. OfficeServ call allows users to view caller details on screen when a call is received and is presented with details of all users on the network for easier re-routing of calls.
OfficeServ Operator
In a busy office, where may calls need to be routed to different workstation operators, OfficeServ Operator allows for easy transition between calls. OfficeServ Operator is fully integrated into your Samsung system and allows for businesses to improve efficiency of resources across their network.
The operator system alerts the call receiver to the caller information and the status of all handsets along the network, allowing calls to be transferred to an available user, sent straight to voicemail or placed on hold, all from one location.