"Being the Largest Taxi Company in South Tyneside, telephones are our life blood, they are also one of our highest cost centres. Due to further expansion of our business we were looking to upgrade to a future proof telephone system which would provide seamless integration with our taxi booking software and allow remote offices to be a part of our main system. ITPS provide a quotation for the new system which clearly showed best value and were able to demonstrate savings on recurring charges in the region of 65%. The installation of the system was effortless and the engineering team had a very "can do" attitude. I would not hesitate in recommending ITPS as a provider for telephony."
Alan Ashton - Proprietor, Express Taxis
Unified Communications
The careful implementation of unified comms can help extend the life of existing infrastructure and provide foundation for new innovative communications. By enabling communications over an IP network voice communications can be integrated with email, voice mail, unified messaging, instant messaging, and web conferencing. Giving your customers and internal people a much more flexible and efficient communications system. Resulting in the following benefits:
- Combining fixed line telephony systems, computer network data, video and mobile devices into one solution thereby reduces ongoing cost
- Video conferencing can normally be added at very low cost resulting in reduced travel expenditure
- Seamless communications across email, voicemail, messaging and fixed and mobile telephony greatly improves the service you provide to your customers.
- A single support contract covering data and communications simplifies the service and reduces cost
- Superior call management and monitoring systems identify telecoms inefficiencies that can be turned around to realise significant savings