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VoIP

VoIP stands for Voice over Internet Protocol. It can also be called Internet Telephony. The Internet Protocol was originally designed for data networking. The success of IP in becoming a world standard for data networking has led to its adaption to voice networking. VoIP works by taking traditional audio signals then converting them into digital packets that are then sent over the Internet to their final destination. VoIP has a number of advantages over traditional telephone systems:

Why VoIP helps you cut costs

You'll spend less money on travel by using online conferencing, easy-to-use video calls, and other tools for better collaboration
You'll find that it's easy to add extra phone lines, because VoIP lets you send multiple phone calls across your IP network

Why VoIP helps you improve communication with customers and employees

Your employees will have more ways to stay connected
By using "presence" technology, you'll be able to see if your employees are available and how to get in touch with them
With unified communications, you'll see that it's easy to work remotely from any place with an Internet connection

VoIP lets you have many features without paying extra fees

Voicemail
Caller ID
Conferencing
Forwarding